Clarity Human Services HMIS Agency Launch and Data Migration Information

SLO County Clarity Human Services HMIS Implementation

Welcome to the Knowledge Base! Visit this page for updates on the implementation of the new Homeless Management Information System (HMIS). Below you will find important information for Participating Agencies and a project timeline.

HMIS Participating Agency Information

We have officially launched the Discovery Phase on October 9, 2023. We will be conducting discovery sessions into November. Missed the Launch Meeting? You view the presentation materials HERE.

If you are an existing HMIS Participating Agency:

Sign up for an agency discovery meeting HERE.

Trouble with the link? Try copying and pasting:

https://www.signupgenius.com/go/10C0848ACAB2BA7FDC16-slocounty#/

HMIS Implementation Timeline

Here is a high level overview of the HMIS implementation and timeline. We will continue to update the timeline as we achieve our milestones.

Frequently Asked Questions


Q: My agency currently uses HMIS, when can we expect to use the new Clarity Human Services Software?

A: We anticipate going live in March of 2024. Be sure your agency has engaged in the discovery process.

Q: We have current issues with the current HMIS software, how do we report those?

A: We are still operating Bell Data HMIS Support via our current HMIS Support Form. Please continue to direct questions there as we roll out new help desk functionality in Help Scout.

Q: I want to provide feedback on the implementation process. Where can I share?

A: Scan or click the QR code below to submit questions, comments or concerns!

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