Coordinated Entry Reports - Expiring Current Living Situation (CLS) Report

Clients who have not had a current living situation updated within the last 60 days will appear on the “Expiring CLS Report”. The “Expiring CLS Report” includes two lists: clients whose living situation has not been updated in 60 days, and clients whose living situation has not been updated in over 90 days. Clients whose living situation has not been updated in 90 days have likely been auto exited.

What is the purpose of this report?

Coordinated Entry (CE) sends this report out because clients who do not receive a new CLS after 90 days are automatically auto exited. Additionally, HUD mandates clients receive a CLS at least every 90 days. Performing a CLS with a client at least every 90 days is an important part of client engagement. Additionally, one of the most frequent reasons clients are denied housing opportunities is that they are unable to be contacted or located within the required window when a housing opportunity arises. Therefore, having a current living situation can be a crucial component of locating a client and informing them of potential housing opportunities in a timely manner. The auto exit occurs at 90 days because if the client does not receive a CLS update within the HUD mandated 90-day timeline, the system presumes the client is no longer an active participant in CE and is removed for accuracy. The clients flagged as 60+ days without a CLS are displayed to show those clients who are approaching the 90-day barrier.

Reviewing the report

Case Managers (CM) should check to see if their clients appear on either list, either the 60+ list or the 90+ list. If a CM sees their client’s name on the 60+ day list, they should make a note to perform a CLS assessment for that client soon before that client gets auto exited. If a CM sees their client's name on the 90+ day list, the CM should check to confirm the client has been auto exited. If the auto exit was in error, the CM should perform a new CLS with that client and reopen the client's CE program according to the steps below.

Reopening a client’s coordinated entry program

To reopen a client’s coordinated entry program, follow the steps outlined in this article:

“Reopen program enrollment”

https://slocounty.helpscoutdocs.com/article/104-reopen-program-enrollment

Understanding the fields in the report

From the Case Manager (CM’s) perspective, the data fields are the columns in the report. Below is a table that gives a definition of each of the fields.

Fields	Definitions
Clients Unique Identifier	An alpha-numeric combination that corresponds to an individual client profile in Clarity, this ID IS searchable in clarity and is a good tool for case managers to identify individual client profiles, especially those with duplicate or confusing names.
Enrollments Enrollment ID	This is a numeric ID that correlates to a client’s coordinated Prado Access Center enrollment page. It is mostly used for internal backend purposes, such as to create links.
Enrollments Assigned Staff	Staff member who enrolled client into the CE program.
Enrollments Assigned Staff Home Agency	The “Enrollments Assigned Staff” home agency.
Clarity Link	This link takes you to the clients Assessments page.
Enrollments with 60-90 days since last CLS	Clients who have not had a CLS for more than 60 days but less than 90 days.
Enrollments with 91+ days since last CLS	Clients who have not had a CLS for 90 days (and have been auto exited).